Payment

We accept Visa, MasterCard, Discover and American Express.

Payments are processed through Paypal and Stripe. All card information is transmitted over secure SSL encryption and is not stored.  

Order processing

We process all orders same day.

Delivery

We ship from Leeds in the UK, with Royal Mail second class mail or one of our trusted couriers. We'll send a confirmation email when your order is shipped, and you should receive your delivery two to three days from that date.

Orders - UK - 2 - 3 days

"FREE! Standard delivery" is with Royal Mail is 2nd Class.

Notecards, Christmas cards, calendars: FREE! Standard delivery

Click + Collect - Leeds

If you'd rather click + collect from our studio in Leeds, please select at check-out and we'll be in touch.

Orders - Europe - 3 - 5 days

Notecards, Christmas cards, calendars: £4.00

International delivery - 2 - 3 weeks

We deliver to anywhere in the world but are not responsible for customs fees or any duties incurred - as the buyer you will be responsible for these.

Notecards, Christmas cards, calendars: £5.00

Returns

We hope you won't need to return your notecards, but if you do, you may return within 14 days of receiving your order for a full refund of the product cost. We're unable to refund shipping costs. To be eligible for a refund, the product must be unused and in the original shipping packaging. After 14 days we're unable to offer a refund or exchange, and sale items can't be returned at any time. Please email Catriona@ionapublishing.co.uk and state the order number and the reason for return.